Emirates Driving Institute

Fantastic experience: I am writing to express my sincere gratitude for the successful processing and issuance of my driving license. I truly appreciate Mr Rashed ( Rolla Branch) to support and process my journey essay, I open file since 2021, but i can't do nothing of my busiest time , last month once Visit to Rashed and he advice to go This VIP course and he converted it, Receiving my driving license is an exciting milestone, and I am grateful for the professionalism and efficiency demonstrated by Mr Rashed and My Teacher Mr Wasim throughout the process. ttheir support has made the experience smooth and stress-free. EDI is the best Institute and I will recommend it to all.

Fantastic experience: Excelance service by Branch Staff and well known, I am recomemded as best school and staff

Fantastic experience: "I had an exceptional experience with the customer service of Rolla branch! From the moment I reached out, he was attentive and genuinely interested in helping me. The representative I spoke with was knowledgeable, patient, and went above and beyond to resolve my issue quickly. Their friendly demeanor made the process pleasant, and I truly felt valued as a customer. It’s clear that they are dedicated to providing top-notch service. I highly recommend this EDI Rolla Branch and look forward to future interactions

Fantastic experience: I have taken license from this branch, excellent service by branch staff Mr Rashed, he was attentive, helpful and resolved my issue quickly. Thank you

Negative experience: I wanted to share my recent experience with the Rolla and Bur Dubai branches, as it has been quite disappointing. Despite multiple attempts, I found that these branches consistently failed to schedule my classes properly. They frequently did not answer the phone, and when I finally contacted the main branch to request that my class and test be scheduled on the same day, they told told to book it through the branch, the person in the branch said they could not without providing a clear explanation. However, I want to acknowledge the positive experience I had with one of your employees at the Qusais branch. He understood my concern and promptly arranged both my class and test. I greatly appreciate this employee’s professionalism and understanding. I strongly recommend that the management provide better training to the staff at the Rolla and Bur Dubai branches to ensure better customer service. Many customers, including myself, are experiencing delays and frustration due to their lack of responsiveness and unwillingness to help.