
Emirates Driving Institute

Information about Emirates Driving Institute
Opening hours
- sunday: 10h-22h
- monday: 10h-22h
- tuesday: 10h-22h
- wednesday: 10h-22h
- thursday: 10h-22h
- friday: 10h-22h
- saturday: (closed)
Emirates Driving Institute is the largest and the most successful driving institute in Dubai and the Middle East. EDI provides UAE driver license training courses using a fleet of over 500 vehicles such as cars, motorcycles, trucks, buses, forklifts, and shovels. Over half a million students have acquired their UAE driving licenses from EDI since 1991.
Our comment from DrivingSchools.Directory about Emirates Driving Institute:
Emirates Driving Institute (EDI) is widely recognized for its high-quality driving education and exceptional support throughout the learning process. Many users have praised the professionalism and dedication of the staff, particularly highlighting trainers like Mr. Fawad and Mr. Asif, who are known for their excellent communication skills, timely assistance, and compassionate approach. Students appreciate how the staff goes above and beyond to ensure a smooth and efficient process in scheduling lessons and tests, making the journey to obtaining a driving license a lot less stressful.
However, some reviews mention challenges with customer service, citing delays in booking classes and difficulty in getting responses over the phone. Users have expressed frustration over unresponsive staff in certain situations, impacting their overall experience. Nevertheless, the overwhelming majority reflects a positive experience with the training and support received from professionals like Mr. Fawad and Ms. Sherina, ensuring students feel confident and prepared for their driving assessments.
Overall, EDI is highly recommended for anyone looking to start their driving education in the UAE, thanks to its committed instructors and comprehensive services designed to cater to individual needs.
Emirates Driving Institute: Reviews
Fantastic experience: EDI had been very helpful in scheduling my classes , the tests. A very seamless process which helped in me getting my license . A big thank you to Mr Muhammad Asif who helped me in all the tasks and sometimes going above beyond . Will definitely recommend his services to everyone !!
Fantastic experience: Good school ✔️
Fantastic experience: Mr. Fawad is very professional . He always goes an extra mile to help and care for the students. He is very considerate / is empathetic and has a deep sense of duty. His support is timely and prompt. He is humble and a good communicator. Great support, blended with professionalism and humility best describes him.
Thank you for the 5 stars! We’re thrilled you had a great experience. Safe driving, and don’t hesitate to reach out if you need further support!
Fantastic experience: It was great experience with edi .mr asif and syed are great in terms of understanding the customer requirement and providing the solution accordingly .i dont think without tgier help it would not be possible to get dl .
Thank you for the 5 stars! We’re thrilled you had a great experience. Safe driving, and don’t hesitate to reach out if you need further support!
Fantastic experience: EDI is very professional and has very good Instructors. I had an apportioning to learn from great instructors like Ms. Myrna, Mr. Mohd Hussain, Mr. Arif and Mr. Yacoob. Each one of them taught me patiently and helped me develop my skills and worked on my drawbacks. Mr. Asif at the Business Bay branch is extremely helpful and helped through the entire process at every step helping me book multiple training lessons and tests at my convenience. Will highly recommend EDI to anyone kickstarting their journey. Kudos and Best wishes to the team of EDI who support so many like us survive this journey.
Thank you for the 5 stars! We’re thrilled you had a great experience. Safe driving, and don’t hesitate to reach out if you need further support!
Fantastic experience: very good and helpful service and stuff
Thank you for the 5 stars! We’re thrilled you had a great experience. Safe driving, and don’t hesitate to reach out if you need further support!
Positive experience: Zakiya yassin learning confidence no mo or diving . I will pass this class made me happy about me
Thank you! We’re happy to hear you had a good experience. If there’s anything more we can do, please let us know!
Negative experience: Very rude employee of business bay branch .they are not able to book test and classes and the hang over the phone rudely.I was taking support from Mr Fawad, he always tried to help, but there is one more person Mr. Asif he is very rude and doesn’t care about the clients. Please don’t deal with him
Thank you for your feedback. We’re sorry your experience wasn’t satisfactory. Please contact us at [email protected] so we can address your concerns directly.
Fantastic experience: Good service and best service
Thank you for the 5 stars! We’re thrilled you had a great experience. Safe driving, and don’t hesitate to reach out if you need further support!
Fantastic experience: خدمة محترمه
Thank you for the 5 stars! We’re thrilled you had a great experience. Safe driving, and don’t hesitate to reach out if you need further support!
Fantastic experience: Thank you Asif khan
Thank you for the 5 stars! We’re thrilled you had a great experience. Safe driving, and don’t hesitate to reach out if you need further support!
Negative experience: Really really bad customer service. Would not recommend even to those who are desperate.
Thank you for taking the time to provide your feedback. We genuinely appreciate your input, as it allows us to continually improve our services. To better assist you and address your concerns, we kindly request that you share your registration ID along with your concern via email on [email protected] Once we receive your registration ID, our team will work diligently to address your concerns and ensure a positive resolution. Best Regards, EDI Family.
Fantastic experience: I have enrolled my classes from business bay location and Mr Fawad is really sincere and very timely person who allocates my class quickly and according to my requirements. Patience is required but the service is good I am so blessed to have Ms Juliana who is my instructor so patience and so calm I cleared my assessment all because of her good technique and I believe patience calm is very imp for a instructor to teach student and I realy got that instructor also want to thanks to Ms Salma who was so polite while taking my exam , she has not made me feel nervous and infact gave me confident . Thanks to edi hoping for good ahead
Fantastic experience: Fantastic customer service from Mr Fawad and special special thanks to my lovely instructor Mr Asghar and Mr Hakim. Had a wonderful experience throughout my procedure.
Fantastic experience: It was an incredible learning experience obtaining my driving license from EDI. The team at EDI was highly professional and supportive. I am extremely grateful to Ms. Sherena Nazeer, my primary trainer, without whom I wouldn't have been able to pass on my first attempt. I would also like to express my gratitude to Mr. Fawad Hussain and Mr. Muhammad Asif, especially Mr. Fawad, for their exceptional professionalism and helpful services during the scheduling process. Mr. Fawad deserves special recognition as he always addressed every request promptly and efficiently, accommodating my busy schedule for lessons. People like him are hard to come by! I would also like to extend my thanks to all the other instructors, assessors, and staff members at EDI for their continuous support throughout this journey. I highly recommend starting your driving learning journey at EDI to anyone. Thank you!
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Fantastic experience: Emarite driving school institute very good service, thanks at all and hope I will get the licence soon
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Fantastic experience: Mr. Fawad is very professional and very informational. Emirates driving school is the best in the UAE for me, really accommodative and really helpful.
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Fantastic experience: Business Bay Branch staff is very cooperative, registration was smooth and easy, They guided and helped me through the whole registration process.
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Fantastic experience: All Thanks to Mr Fawad & Mr. Asif in the Business Bay branch of EDI for the support. Finally got my Driving License because of the efforts from my trainers and having confidence in myself. I would highly recommend getting your Driving License from EDI. Thanks EDI business Bay.
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Fantastic experience: Best customer service. EDI team try their best to help us in our registration and understanding the process. Special thanks to Mr. Fawad Hussain who goes above and beyond to help and support me.
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Fantastic experience: Mr Fawad at Business Bay branch provided a prompt and supportive customer service while scheduling for the training. Also I’m thankful to my amazing instructor Sherena for helping me with my license journey.
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Fantastic experience: The entire journey from registration with Fawad to scheduling with Sadia to training with Samiullah it was flawless !
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Fantastic experience: I got my driving license from business bay branch with very smooth process. Mr Asif and Mr Fawad was very helpful and friendly. Thanks EDI. Highly recommended for all ❤️
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Fantastic experience: Mr Asif is very helpful nd good supporting. Highly recommend
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Fantastic experience: Excellent service highly recommended Mr Asif
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Fantastic experience: Excellent service given by business bay branch staff Asif . Very knowledgeable and helpful.
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Fantastic experience: Mr Asif was extremely helpful with booking my classes, accommodating me with convenient timings and very supportive overall. Also, I can highly recommend❤️
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Fantastic experience: All Thanks to Mr Fawad in Business Bay branch of EDI for his support. Finally got my Driving License because of efforts from my trainers and having confidence in myself. I would highly recommend To get your DL from EDI.
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Fantastic experience: I pass my RTA test in first attempt. It was awesome experience very professional and helping people , EDI biz bay branch really helped in bookings as per convenience and guiding the whole process, EDI instructors were nice and supportive too!! Thank you EDI team for making my life easy in Dubai
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Negative experience: المدرسه سيئه جدا والمكان غير مناسب لتعليم القياده او اداء الإختبارات فهو مكتظ بالعمال والورش ولا يستطيع حديث القياده التعلم بسهوله
Thank you for taking the time to provide your feedback. We genuinely appreciate your input, as it allows us to continually improve our services. To better assist you and address your concerns, we kindly request that you share your registration ID along with your concern. Once we receive your registration ID, our team will work diligently to address your concerns and ensure a positive resolution. Best Regards, EDI Family.
Fantastic experience: Mr. Fawad is having excellent communication skill which is definitely helping to connect many and getting maximum Candidates’s to EDI. He helped everyone. He helped me by giving/ managing the fast classes which helped me to clear my test. I met many candidates who used to come to EDI Business Bay Branch just to say Thank you to him for helping to pass exam. I am staying in Executive Tower. I mentioned his name on community group so many new upcoming candidates will get the opportunity to get the driving license through EDI. WDI has good standards. Although it’s high so no doubts until and unless you are driving properly thru will not pass you. So good co-ordinator who can lined up your classes as per your best schedule is also required. Mr. Fawad is very good in scheduling and handling the candidates. I recommend him.
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Fantastic experience: EXCELLENT SERVICE . Mr. Fawad Hussain made my process of getting my license very easy.
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Fantastic experience: EDI one of best institute in UAE…well experienced trainers & very professional in imparting training! …Highly recommended for one needs to learn driving !
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Fantastic experience: Excellent
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Fantastic experience: Asif bhai is one of the most helpful guys at EDI , giving correct advise is his great nature. Post registration his assistance with booking of trial classes and test class was excellent.
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Fantastic experience: I am absolutely thrilled with my decision to choose Emirates Driving Institute for my driving education. From start to finish, my experience was nothing short of exceptional. The trainers at Emirates Driving Institute are all highly skilled and dedicated, but I must give special praise to my first trainer, Mr. Para. His detailed and patient instruction laid a solid foundation for my driving skills. Mr. Para's thorough teaching style ensured that I understood every aspect of driving, which gave me the confidence I needed behind the wheel. Additionally, I would like to express my gratitude to Fawad from the branch. He was incredibly helpful and always made the process of booking my classes and tests smooth and hassle-free. His friendly and accommodating approach was much appreciated, and he consistently went above and beyond to assist me. Thank you so much, Fawad, for your unwavering support and assistance throughout my learning journey. Emirates Driving Institute has truly been a great choice, and I highly recommend it to anyone looking to learn how to drive.
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Positive experience: Amazing institute Good quality
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Fantastic experience: Amazing Driving institute. Quality that matters.
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Fantastic experience: Professional level is so high meeting with Asif for Drivers license in Dubai its easy process Thanks Emirates driving institute
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Fantastic experience: Excellent customer service by Mr Fawad and Mr Asif, highly professional instructor Mr Hakkim. Thank you! I highly recommend this school!
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Fantastic experience: I had an exceptional experience at Emirates Driving School, Business Bay branch, thanks to Mr. Fawaad. From start to finish, he expertly guided me through the entire process, ensuring I felt confident and well-prepared. His professionalism, patience, and clear instructions made getting my license smooth and stress-free. I highly recommend Mr. Fawaad to anyone looking to obtain their driving license – his support truly made all the difference. ---
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Fantastic experience: Most professional and perfect instructor of Edi I had ever seen in Edi. He is nice and good approach on driving @ARIF KAMAL and very professional and knowledgeable scheduling staff Mr. Asif and Mr Fawad
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Fantastic experience: Highly recommended to visit the EDI Business Bay Branch. Staff is very cooperative, registration was smooth and easy, Mr. Asif guided and helped me through the whole registration process.
Fantastic experience: A very smooth and fast process when it comes to applying for a license here. All thanks to Mr. Fawad!
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Fantastic experience: Mr Fawad was extremely helpful with booking my classes, accommodating me with convenient timings and very supportive overall. Also, I can really recommend Ms Sherena for the road training.
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Fantastic experience: The staff is very supportive. They always helped in keeping my confidence high. Super help in booking the classes as soon as available. Thank you Mr Fawad and Mr Asif.
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Fantastic experience: It was a very good experience engaging with EDI during my journey to get the DL in Dubai. Mr. Fawad Hussain Agha from the Bay Avenue Mall, Business Bay branch was easily approachable, supportive and proactive in scheduling the required classes as per my convenience. He was responsive to my requests and very professional in his approach. Thanks to EDI and in particular to Mr. Fawad for their support during this journey, because of which i could get my DL.
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Negative experience: Very bad experience
We are sorry to see a 1-star rating. Please share your registration ID to [email protected] with 'Google Review' in the subject line and we will immediately address your concern. Your feedback is important to us.
Negative experience: A dreadful driving instruction with no customer service. Trying to book lessons is ridiculous and extremely frustrating. To be always told wait 10 days. If I had not have paid for the package up front I would be moving else where. I would not recommend this driving school to anyone. It was a gift for my son which I feel very disappointed with.
Thank you for leaving your feedback. Please share your registration ID to [email protected] with 'Google Review' in the subject line and we will immediately address your concern. Your feedback is important to us.
Negative experience: Need whatsapp number
We are sorry to see a 1-star rating. Unfortunately, our WhatsApp services are temporarily closed., however, you can call us on 04 2631100.
Negative experience: Baaaad service worst customer service and instructors
Thank you for leaving your feedback. Please share your registration ID to [email protected] with 'Google Review' in the subject line and we will immediately address your concern. Your feedback is important to us.
Negative experience: Worst experience!
They only care about taking your money. They provide wrong information and then they take no responsibility , <
Thank you for leaving your feedback. Please share your registration ID to [email protected] with 'Google Review' in the subject line and we will immediately address your concern. Your feedback is important to us.
Negative experience: Trying to organise classes for one of my staff. Head office very helpful and told me to call Academic City branch to check a few details. Staff member there kept telling me that Business Bay branch is closer (it's not). I asked him to look at the map but he said "I'm not looking at the map". He has just lost you my business.
Thank you for leaving your feedback. Please share your registration ID to [email protected] with 'Google Review' in the subject line and we will immediately address your concern. Your feedback is important to us.
Negative experience: They never answer your calls and schedule the classes on time. Disappointed with service. You have to call 100 times so they can pick
Dear Bhoomika, we sincerely apologize for the inconvenience caused. For any urgent assistance, please immediately write to us at [email protected] and our team will assist you. Meanwhile, please proceed for the RTA Yard test appointment after renewing the RTA Learning Permit as its near expiry. We wish you good luck!
Negative experience: Worst customer service of the business bay branch. They purposely avoid your phone call. I have to book my yard training, I called the first time and the guy said he will call me back in some time.as I don’t wanna waste my time so I tried calling back, he purposely didn’t pick up, after that I called over 50 times but the guy didn’t pick up. Totally disgusted by the poor customer service.
Dear Alv, we are sorry to hear about your experience with us. Please share your registration ID to [email protected] with 'Google Review' in the subject line to advise your training schedule.
Negative experience: Worst customer service they are taking the whole day to answer your call i’m not recommending at all
Dear Hend, please share your registration ID to [email protected] with 'Google Review' in the subject line and we will review your training schedule on priority basis. We apologize for the inconvenience caused with our busy phone lines.
Negative experience: I would not recommend anyone to join EDI, they are just wasting the time and money. Really bad experience. For one date there is a long long wait of one month. I have a regret why I ddnt go through from the reviews before.
Dear Arslan, we are sorry to hear your feedback. However, we are glad to see your training and tests were completed. We wish you good luck for your upcoming test appointment. Drive safe!
Negative experience: Customer service is 0 . I tried calling several times but always busy or nobody answers the call. Call center even worst . Their operation system is very bad , no explanation , no prior information nothing . You have to wait so long to book your class and by the time the learning permit is expired. This is clearly waist of money for the consumer and pure open business from the school. I was very exited joining EDI but ended up very disappointed with their service. Regretting my decision to enroll in this school. My friend’s experience with other schools has been very smooth and quick and even cheaper . I will never recommend EDI “the number 1 driving institute in UAE” to my friends and family.
We're sorry to hear about your experience with us. Could you please share your registration ID and training location to [email protected] with 'Google' as the subject. This information will help us to investigate your concern and advise the best way forward. Your feedback is very important to us.
Negative experience: stop scamming people. the smaller driving schools in Dubai seem to have much better customer experience.
Dear Sid, please share your registration ID at [email protected] to look into your concern.
Negative experience: Poor customer service. I tried calling several times but always busy or nobody answers the call (anytime of the day). Two calls were successful but still in vain. The system is always down or slow. They said they will call back but never heard of them even after several days. Very unsatisfied with their service. Regretting my decision to enroll in this school.
We deeply regret the inconvenience caused to you. Please share your EDI registration ID on [email protected] and we will immediately look into this matter. Stay safe!
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