
Emirates Driving Institute

Information about Emirates Driving Institute
Opening hours
- sunday: 9h-14h, 15h-18h
- monday: 9h-14h, 15h-18h
- tuesday: 9h-14h, 15h-18h
- wednesday: 9h-14h, 15h-18h
- thursday: 9h-14h, 15h-18h
- friday: 9h-13h, 14h-18h
- saturday: (closed)
Emirates Driving Institute is the largest and the most successful driving institute in Dubai and the Middle East. EDI provides UAE driver license training courses using a fleet of over 500 vehicles such as cars, motorcycles, trucks, buses, forklifts, and shovels. Over half a million students have acquired their UAE driving licenses from EDI since 1991.
Our comment from DrivingSchools.Directory about Emirates Driving Institute:
Emirates Driving Institute (EDI) is a premier driving school in the UAE that offers exceptional services tailored to help students become safe and confident drivers. Many users have expressed their satisfaction with the friendly and supportive staff, particularly highlighting Mr. Rehman's outstanding assistance throughout the registration and training process.
- Kind and patient reception staff.
- Helpful instructors like Mr. Fathi Ahmad and Mr. Banaras, who provide effective driving training.
- Efficient and smooth registration process, praised for its clarity and support.
- Customer service that genuinely cares for student progress and well-being.
While the majority of experiences have been positive, some users have raised concerns about communication delays and responsiveness during the process. Overall, EDI is highly recommended for those looking to obtain their driver’s license in a professional environment.
Emirates Driving Institute: Reviews
Fantastic experience: The guy on the reception os very kind I was dizzy and he really was patient with me
Thank you for the 5 stars! We’re thrilled you had a great experience. Safe driving, and don’t hesitate to reach out if you need further support!
Fantastic experience: Assif is extremely helpful and supportive.
Thank you for the 5 stars! We’re thrilled you had a great experience. Safe driving, and don’t hesitate to reach out if you need further support!
Fantastic experience: Very good service by Rehman Yousuf :) Super smooth
Thank you for the 5 stars! We’re thrilled you had a great experience. Safe driving, and don’t hesitate to reach out if you need further support!
Fantastic experience: good service
Thank you for the 5 stars! We’re thrilled you had a great experience. Safe driving, and don’t hesitate to reach out if you need further support!
Fantastic experience: I registered myself in EDI for driving License in knowledge park branch. Before registration I spoke to Mr Rehman few times and then met him at the branch office for registration, he guided me very nicely about the process, and helped with every query. Very supportive person, thanks Mr Rehman for giving me confidence and helping me.
Thank you for the 5 stars! We’re thrilled you had a great experience. Safe driving, and don’t hesitate to reach out if you need further support!
Fantastic experience: Mr. Rahman is friendly and very helpfull staff. I recommend him
Thank you for the 5 stars! We’re thrilled you had a great experience. Safe driving, and don’t hesitate to reach out if you need further support!
Fantastic experience: Rahman is the best!
Thank you for the 5 stars! We’re thrilled you had a great experience. Safe driving, and don’t hesitate to reach out if you need further support!
Fantastic experience: Amazing service from the customer service staff, Mr. Rehman. I appreciate all of your excellent services. Best of luck.
Thank you for the 5 stars! We’re thrilled you had a great experience. Safe driving, and don’t hesitate to reach out if you need further support!
Fantastic experience: So far, great experience going through driving school in EDI! Mr Rehman has been really helpful, assisting me any day of the week in a matter of minutes. I would highly recommend anyone joining in to go to this location to get a 5 star service.
Positive experience: Excellent school, Mr. Fathi Ahmad is a great instructor.
Fantastic experience: Super helpful team! I recommend !
Fantastic experience: Rahman bhai help me to open the file, his support is masterclass.
Fantastic experience: Mr Rehman had been a very good advisor for the course selection
Fantastic experience: Very good driving institute. They teach you all the necessary to be a safe driver with many real in life exemples and bad consequences when things goes wrong. Its really complete so couldn’t recommend it more
Fantastic experience: Rahman was great! Very knowledgeable and very helpful. Definitely recommend it
Fantastic experience: I have recently registered in EDI for driving classes at Dubai Knowledge Park. The onboarding was very smooth and EDI representative Mr. Rahman has provided all required assistance and promptly responded on each and every query so far. He's been super supportive. Looking forward to start my classes...
Fantastic experience: Great experience and smooth processing by Mr.Rahman.
Fantastic experience: Good service in knowledge park centre
Thank you for taking the time to rate us! Wishing you safe travels on the road!
Fantastic experience: Thank you EDI for having such great and respectful employees like Rehman who have make everything easy to me his explanation and efforts was extremely helpful, also I have visited the location at Al Qusais for eye test and process was easy. Thank you all
Thank you for taking the time to rate us! Wishing you safe travels on the road!
Fantastic experience: Mr. Rahman is fantastic! He is extremely helpful and knowledgeable. He genuinely wants the student to do well and supports the journey in every way he can.
Thank you for taking the time to rate us! Wishing you safe travels on the road!
Fantastic experience: I've had a great experience throughout the entire process at the Media City branch. Everything has gone really smoothly, and Rahman has been on top of things the whole way. He's been super supportive and attentive to my progress, and I couldn't have asked for a better advisor. Highly recommend.
Thank you for taking the time to rate us! Wishing you safe travels on the road!
Fantastic experience: I have enrolled in EDI, and the process was smooth and straightforward. The staff was friendly and helpful, making it an easy experience. Looking forward to starting classes!
Thank you for taking the time to rate us! Wishing you safe travels on the road!
Fantastic experience: Rahman was a great help
Thank you for taking the time to rate us! Wishing you safe travels on the road!
Fantastic experience: Very friendly, especially Mr Rehman Yousef. I recommend getting your license here!
Thank you for taking the time to rate us! Wishing you safe travels on the road!
Fantastic experience: I registered to start my classes with the employee Rahman he was very supportive and helpful, he illustrated everything and make things easy and clear for me, Thank you Rahman for such proficiency.
Thank you for taking the time to rate us! Wishing you safe travels on the road!
Fantastic experience: Highly recommended, it was the fabulous experience
Thank you for taking the time to rate us! Wishing you safe travels on the road!
Fantastic experience: Excellent service , Specially the costumer service Mr Rehman yousaf is really good person treating people softly.
Thank you for taking the time to rate us! Wishing you safe travels on the road!
Fantastic experience: Rehman from the Knowledge village branch helped me a lot with my bookings,he is very professional and attentive, the instructors were also great. Thank you.
Thank you for taking the time to rate us! Wishing you safe travels on the road!
Fantastic experience: I got very well experience
Thank you for taking the time to rate us! Wishing you safe travels on the road!
Fantastic experience: Great experience... professional staff..trainer Houri 5*
Thank you for taking the time to rate us! Wishing you safe travels on the road!
Fantastic experience: I visited the EDI branch Mr. Rahman was very helpful and explained each step in details. Great experience
Thank you for taking the time to rate us! Wishing you safe travels on the road!
Fantastic experience: I visited the EDI branch Mr Rahman is very helpfull and he explained me each step in detail. Great experience.
Thank you for taking the time to rate us! Wishing you safe travels on the road!
Fantastic experience: I visited the EDI branch Mr Rahman is very helpfull and explained each step in details. Great experience
Thank you for taking the time to rate us! Wishing you safe travels on the road!
Fantastic experience: Best service in Dubai
Thank you for taking the time to rate us! Wishing you safe travels on the road!
Fantastic experience: Fantastic institute and great service. 5 star for sure
Thank you for taking the time to rate us! Wishing you safe travels on the road!
Fantastic experience: It has always been professional and easy to communicate with EDI specifically Rehman Yousuf at the customer service is very quick to response
Thank you for taking the time to rate us! Wishing you safe travels on the road!
Negative experience: About 2-3yrs ago, you were the best. But now you are the WORST INSTITUTE EVER. We are still waiting for the cancellation though it’s been a week that the NOC and refund was requested. Dear people, never go with this institute as they are best source of wasting your valuable time.
Thank you for taking the time to provide your feedback. We genuinely appreciate your input, as it allows us to continually improve our services. To better assist you and address your concerns, we kindly request that you share your registration ID with us by emailing [email protected]. Please include 'Online Review' in the subject line so that we can promptly identify and address your specific case. Once we receive your registration ID, our team will work diligently to address your concerns and ensure a positive resolution. Best Regards, EDI Family.
Negative experience: Unfair penalty fees
Thank you for taking the time to provide your feedback. We genuinely appreciate your input, as it allows us to continually improve our services. To better assist you and address your concerns, we kindly request that you share your registration ID with us by emailing [email protected]. Please include 'Online Review' in the subject line so that we can promptly identify and address your specific case. Once we receive your registration ID, our team will work diligently to address your concerns and ensure a positive resolution. Best Regards, EDI Family.
Negative experience: Don't have words to describe my worst experience.Just go anywhere but never choose this school
Thank you for taking the time to provide your feedback. We genuinely appreciate your input, as it allows us to continually improve our services. To better assist you and address your concerns, we kindly request that you share your registration ID with us by emailing [email protected]. Please include 'Online Review' in the subject line so that we can promptly identify and address your specific case. Once we receive your registration ID, our team will work diligently to address your concerns and ensure a positive resolution. Best Regards, EDI Family.
Negative experience: Very poor service.
Thank you for taking the time to provide your feedback. We genuinely appreciate your input, as it allows us to continually improve our services. To better assist you and address your concerns, we kindly request that you share your registration ID with us by emailing [email protected]. Please include 'Online Review' in the subject line so that we can promptly identify and address your specific case. Once we receive your registration ID, our team will work diligently to address your concerns and ensure a positive resolution. Best Regards, EDI Family.
Negative experience: Terrible experience, all they want is to drain your money. They want a full upfront payment and once they get it, you're all on your own. I had 16 hours of driving and 12 of those were in the exact same street going right and left. You get ONE parking lesson in unrealistic spots and the test is in a different place. They tell you the instructor can pick you up and drop you off but they don't. And every step you have to take, they tell you "your request has been sent and it will take up to 15 days". When you fail the parking test, all they do is make you pay to try again like that's supposed to change anything. I have spent almost 2000 just on the tests.
Thank you for taking the time to provide your feedback. We genuinely appreciate your input, as it allows us to continually improve our services. To better assist you and address your concerns, we kindly request that you share your registration ID with us by emailing [email protected]. Please include 'Online Review' in the subject line so that we can promptly identify and address your specific case. Once we receive your registration ID, our team will work diligently to address your concerns and ensure a positive resolution. Best Regards, EDI Family.
Negative experience: I regret enrolling with you guys. The biggest regret I have.
Dear Aryan, we regret to hear about your feedback. Please share your registration ID to [email protected] with 'Google Review' in the subject line and we will immediately address your concern. Your feedback matters to us.
Negative experience: Worst institute of UAE
Dear Faizan, we are sorry to hear about your feedback. Please share your registration ID to [email protected] with 'Google Review' in subject line to advise your training schedule on priority basis.
Negative experience: Since 1 and half months been waiting for night class lesson and never got any call from their side. Called and requested 10 times min atleast and no luck! Always delays. More then 6 months not able to complete driving classes because of errors and delays from their side. And on top of that no one answers calls and no respond to emails. Horrible customer service. Very disappointing. Will raise huge complaint to their main office
Thank you for taking the time to provide your feedback. We genuinely appreciate your input, as it allows us to continually improve our services. To better assist you and address your concerns, we kindly request that you share your registration ID with us by emailing [email protected]. Please include 'Online Review' in the subject line so that we can promptly identify and address your specific case. Once we receive your registration ID, our team will work diligently to address your concerns and ensure a positive resolution. Best Regards, EDI Family.
Fantastic experience: I have been lucky to have the same lady on the phone from customer services. Dhwani is so professional and very nice that you don't feel too bad for failing the tests.. I didn't expect a customer service to to be this kind and helps lift your spirit up. Maybe because of her calming voice and the clarity when she explains what needs to be done and the steps. you do feel that she is there to support you. I am still in my RTA tests phase and it has been going smoothly. I have never driven a car before and it has been very impressive to see my personal progress after the training from the instructors. guess I have been very lucky to have good instructors too but I strongly believe that EDI is a professional place with good instructors. I had Mr Rafi as my first instructor and when I had to do 4 extra hours I had Mr. Abdul. I have learned a lot from them both. I appreciate them both. Happy I chose EDI in the end after many recommendations
We are very happy to hear your feedback, Nada! Thank you for choosing EDI for your driver's license training. We will share your appreciation with our team. Team EDI wishes you good luck in your tests. Stay safe!
Fantastic experience: Nice experience. Mr. Fawad at the edi center here is very cooperative. I always had great experience with him. Location is also excellent.
Thank you for rating us! We are very glad to hear about your positive experience. Stay safe!
Fantastic experience: My wife was SUPER happy with EDI. She passed everything and learned a lot. The agent in Knowledge village (sorry forgot his name :( ) was extremely kind and patient, and always available to help !! Her teacher was the best she could ever hope for, Mr Banaras. Extremely patient, kind, knowledgable and encouraging her at every point of the process. I'm very grateful to him as he gave her courage ! I would definitely recommend to register here. It's a bit more expensive than other, but honestly, it's 100% worth it.
Thank you for taking the time to rate us! Wishing you safe travels on the road!
Negative experience: The Institute is highly unresponsive. Most of the time phone goes unanswered. I have been trying to close my file since 5 days now with no status update.
Thank you for taking the time to provide your feedback. We genuinely appreciate your input, as it allows us to continually improve our services. To better assist you and address your concerns, we kindly request that you share your registration ID with us by emailing [email protected]. Please include 'Online Review' in the subject line so that we can promptly identify and address your specific case. Once we receive your registration ID, our team will work diligently to address your concerns and ensure a positive resolution. Best Regards, EDI Family.
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