Galadari Motor Driving Centre, Al Qusais Main Office

Negative experience: The worst institute ever , Try anywhere else but not here .. For file opening /registration available anytime , but for file noc/transfer /cancellation 8 to 2 pm + cancellation charges additional .... Even I visited between those hours , I was told to come the next day ... Seems cheaper in price but become more expensive as no one cares why are you getting fail , """ Please be informed that for file transfer or NOC request, you have to visit the head office (Al Qusais) and go to Cancellations or Other Services Department. Please take note of the concerned department's office timings: Monday to Thursday - 8AM to 2PM Friday to Saturday - 8AM to 12PM Sunday - Close """"""

Fantastic experience: Asmaa reception manshalah she is most welcoming to me and she gave me good service thanks a lot asmaa and also GALADARI motor driving schools thanks all.

Negative experience: The most disappointing driving institute. Booking internal yard tests is an absolute nightmare, with waiting times dragging on for nearly two weeks. For RTA examinations—whether it’s parking or the final test—the situation is even worse, with wait times stretching to three weeks or more. I booked on the 3rd, and the earliest slot I could get was the 24th. Once, I arrived early for my RTA test, scheduled for 5:30 on a Sunday (which costs extra, as it was the closest option available—the next being a Thursday or later), only to be told that the examiner had already left. This, despite always arriving 30 minutes early as instructed. On this occasion, however, I was penalized for being “on time.” I had traveled all the way from Sharjah by taxi, after requesting an extension on my break just to accommodate the RTA test timing—the only slot available. Yet, not only did I lose time and money, but I wasn’t even compensated for the expense. As if my money grows on trees! When I booked my RTA parking test, I finished my class at 9:30, only to sit around waiting for my 10:30 test. Even then, I wasn’t tested until 11:20. The delays, the lack of organization, and the blatant disregard for people’s time are infuriating. I’ve had my file open for six months now, paying repeatedly to renew it, only to face disappointment after disappointment. How is anyone supposed to endure this endless cycle of inefficiency without completely losing their patience? As I write this review, I’m currently waiting—already over an hour—to speak to services from this institution, just to transfer my file and put an end to this traumatic and disgusting experience. The incompetence is utterly staggering, and I cannot wait to be done with it once and for all.

Negative experience: Almost a wast of time. Good luck getting a slot/booking if you have a fixed day off. Worse with the RTA bookings, sometimes, need to call 3 weeks before your next booking. And when you call, they will answer after 15 minutes or put a call back request. After amost a year and half and still at RTA parking test. Don't get me wrong, some trainers and stuffs are nice. But, I guess, so many people are in line, to book for the next available class or test. Not a great experience!!

Fantastic experience: Galadari Motor Driving School in AL Qusais is where I obtained my driver's license. The trip went smoothly. Mr. Shahid Khan Muhammad (Vehicle No.: 459, Instructor Id: 320058) was the greatest instructor available, and I sincerely appreciate his teaching style and commitment to his students. I passed the last exam thanks to his lectures. I had a great time studying with him. All I want to say is that nobody will cause us to fail only so they may benefit. I discovered that we control our own destiny and that no one can force us to fail if we drive the car with clarity and confidence. I send my warmest regards to the institute and the future students.

Fantastic experience: Thanks a lot galadari,I passed in final road test, all my instructors thanks for teaching and to one lady sitting in reception Filipina name egie she give the best effort to give good service at all

Negative experience: My name is dina im member in this school more than two years and I can’t get this license, first of all satwa branch and moe branch and al qusais very bad costumer service and very low quality of services, 1 - everytime im paying different amount for renew license i renew mybe more than 6 times sometimes i pay 165 , or lately i pay 110 suddenly i have 35% discount 2- two time i book for training and exam for parking yard they take money sometimes 100 and somthing sometimes 69 , and never book exam only training even though the two schools verrrrry far for someone doesn't have a car 3 the counter never have change and ever-time keep balances in my account wish no one mention in the next payment . 4 never ever answer the call, i lose credit by hours never someone answer Just why why this bad service why how much i need to pay full to get this licensee . Im a good driver all the instructors give me 5 stars just hlep to get this license i need to travel and I don’t have home country license Thanks

Negative experience: I had a very disappointing experience with this driving school. Unfortunately, I wasted both my money and my time. There was no support or assistance from them when it was needed. They also charged extra fees, and their prices are excessively high compared to other schools. I cannot recommend this place.

Fantastic experience: My five-month experience with Galadari's Al Qusais branch has been incredibly smooth, culminating in the successful acquisition of my driver’s license. I’m grateful to Mehboob from Lulu for his excellent support in booking my classes and tests. I also want to highly recommend the following instructors, whose guidance was invaluable throughout my journey: Mohamed Shafiq, who was my first instructor and laid the solid foundation of driving basics. Muhammad Majid Muhammad, who played a key role in helping me pass both my initial driving and parking tests. Omer Elbashir Salah, who thoroughly revised my skills and prepared me for the final road test. Each of these instructors was not only patient and respectful but also incredibly knowledgeable and professional, making the entire learning process enjoyable and effective. I greatly benefitted from the unlimited package, which provided me with ample time and flexibility to practice. Additionally, I was given extra support for my garage parking test. I am personally very pleased with the overall services I received from Galadari.

Fantastic experience: Got my driving license today, first impression from reception Asmaa was very good, the process has been good and I would refer for everyone to register with galadari

Negative experience: my ID number 8606823 I am coming to the daily, I am sitting here for three-four hours, my number is not coming. I went to room number 21, she is showing very dirty attitude towards me.I wanted to talk about my package I told the manager here, he did not help me at all and asked me to wait. Today also have same issue please check

Negative experience: very bad experience.only before taking money they answer you after that you should spend a day for a small work and each work you do there need another update.if your time is not important for you then this is a good institute for you.

Fantastic experience: Great experience with galadari. Staff was v cooperative and instructor mr qasim is such a great man and humble person. I'm v comfortable with him. Today I get my license in 8 days under the observation of Mr qasim Thanks

Negative experience: Would be great If there can be additional staff allocated for Families/Ladies especially in the evening up to 9.00pm, for Class/Test Booking purpose. At present, the min waiting time is literally 1 - 2 hr.

Negative experience: Very bad school and disappointed experience , instructor unprofessional and less experience they don’t know how to explain to the students , the examiteur for only assisment once he knows you are limited he will failed you for small mistak , the customer service catastrophe i called many time they don’t take you complain serious and they said we will contact you they never do , final result i have to take my file and run from this school as soon possible and find professional school

Fantastic experience: Experience with Galadari driving school was very good. Rakhab sir is excellent with teaching very patiently.

Fantastic experience: Galadari call center is not so upto the mark, it takes 15min atleast for them to answer the calls. But i cleared my test in first round, the final road tester was really honest man and he informed things to take care in future. Thanks to the team and galadari motors.

Negative experience: The. Worst. Driving. School. Ever. I’m glad to have joined this school for a brief period so I can find out how terrible they are! The instructors are ok, they are nice and helpful when driving, but the pre-test on the computer was horrible and whenever I get an answer wrong, I have to re start all over! Never will I forget when I was waiting for 4-5 hours for my driving test, only to fail for stupid reason! These people are nothing but money grabbers! Save your money people! Do NOT join them! Best thing I did after all this was leave! Never. Again

Negative experience: Unhappy. The overall process is very lengthy and painfully time consuming. The representatives are confused and don’t know the process to be followed. You don’t get to book classes easily. When you are spending so much money to book licence for your loved ones, please ensure that they get to do it from a Driving school that will empathise and understand the pain we go through to manage these classes and work at the same time. There are better driving schools out there. So choose wisely. I’ll score Galadari 1/10 since I have seen better driving schools & due to the situations we have had with them, inspite of getting an unlimited package. To sum it up, just to collect the driving licence, it took us 1 hour and 45 minutes after speaking to 5 people multiple times. Inspite of all payments done, it took so much time for them to close the file and hand over the license. Wouldn’t recommend. Choose better for your near and dear ones.

Fantastic experience: So happy I passed my final test from first time at Galadari Special thanks to Ms. Zainab Almannaee and Supervisor Nesrin for the amazing and outstanding service,very helpful through my driving journey Much appreciated

Fantastic experience: I would like to send my sincere appreciation for the time I have been learning with Galadari driving school, the mentioned staff below are amazing, Mr Filipos Seifu my instructor Miss Mariam Ali Saed customer service Miss Asma ,Receptionist These are the pillars of galadari

Negative experience: Im giving 5 star for the instructors and zero for assessors . when it comes to assessment, they cannot explain it properly and will fail you without even explaining everything. Every training they will say all perfect and good. Then during assessment they will find something small and not hazardous and will fail you because of that, very suspicious. Comeon. Taking your course is tiring and very frustrating. I took your lumpsum to save money but money is getting wasted with bus fares and taxi fares!!! If we could just get refund. We will!! We will move to other driving school! Very disappointing and frustrating!!!!!!!!!!!!!! Already 5 tries and still not okay?? Maybe you need to check your training materials and guidelines. Coz something is not adding up.

Fantastic experience: I like Galadari school and I like my teacher he is very nice he teach perfect for everything his name MUHAMMAD SHAFIQ the car number 179 he is for parking and for road he will teach you for Evrything and I’m sure who take with them classes they pass inshallah And also thanks to Mr azhar from date issue department helped me getting early dates for all my test if soon someone ask me wich school of the best I will tell to Galadari school of the best school thank you for asking me my feedback

Negative experience: The most worst experience that i had in uae i will not recommend this school to anyone as there’s a lot of issues favoritism and the delay of services if you’re coming for a quick certification just bring a pillow and get ready to sleep while waiting the employees cracking jokes between each others plus pay attention the fees which you will inform the first time not correct it will increase every time and they cannot admit any there issues

Positive experience: Dear Sir/Madam I'm ESHWARAPRIYAN Thank you, I'm glad it went so well for Me in this Journey with you All, thanks for letting me know. Always glad to be of service! Great, glad it was so well received. Thanks for taking the time to let me know . You're very, very welcome & I really appreciate Mr. Liyas sir with his Great services My pleasure. Thanks, I really appreciate you taking the time to share that with me

Fantastic experience: I recently completed the first stage of my driving class, and I’m happy to say I passed the Initial Driving Assesment! My Instructor Mr. Safiullah Said Mahmood was professional, patient, and made sure I understood the key concepts before moving on to more advanced skills. The lessons were structured well, starting with the basics of car control, road safety, and understanding traffic signs and also he share to me the history and conviniency of using a car. Thanks to this thorough and supportive training, I’m excited and ready for the next stage in my driving journey. I would highly recommend this class to anyone looking to start their driving lessons with confidence.

Negative experience: Today I got the License. I remember all my instructors thankfully especially Mr. Rabi Ahmad, Mr.Muhammad Arsalan, Ms.Ghazala Altaf and Mr.Muhammad Rakhab . Once again I thank all my instructors including my first instructor Ms.Noshaba.

Negative experience: Not a satisfied service at Al Qusais main branch, I struggled with the team fir a long time. Every time when I visit the branch, the branch users were careless and provide no respect to the students/customers. And the service is also dead slow, you will have to wait in queue all day, be prepared to take your lunch box when you plan to visit this branch even for a small enquiry. Thankfully, I only used the customer care service(telephonic) most of the times to book my appointments, otherwise my driving license would have been further delayed. I strongly suggest them to bring process automation end-to-end to gain better customer satisfaction.

Fantastic experience: First attempt passed thanks a lot galadari company.. Mr anoop ny instructor he is, very good in teaching.. Reception egie thanks for always greet me here

Fantastic experience: Really really it’s a best school in the UAE i have to take a driving license in the first try. There is cooperative teacher and staff. My experience going very very great fully

Fantastic experience: I have passed my final test on first attempt, I would thank to all staff of galadari especially customers representative, Mr Mohd ilyas for his amazing service.

Negative experience: Galdari is a worst driving academy,they will fail you for money,if we failed we need to take extra classes so the instructor will get commission upon failing

Negative experience: It was not good experience at all it took a lot of time and money the service is the worse if I didn't went to the center to book my last test I would've been waiting till now to get their call back, I will never recommend it to anyone else

Fantastic experience: I passed my test got my license a week ago and i want to thank my instructor (228) Ali Ahmed i started my first class with him and finished my whole journey with same instructor.he been such a great motivation explaining all the details so well Thankyou for not letting me give up. I took one class with Mr wario he is also very good.

Negative experience: The problem was the scheduling, it takes forever to get any schedule either its a class or test,mostly u will get schedule 2-3 weeks after your last class.Some staff specially in Al Qusais transportation department always having a rude face and body language. If not only because of my very kind and funny instructor i would have give this a 1 star for poor service. Shout out to my great Instructor Mohamed Abdelbagi Ali (Car#119)..even there is a a language gap he would try his best for you to understand what you should have done to make you a better driver. Oh yeah i even almost forgot the transportation, imagine you hve schedule of 4:30pm but the bus would pick you up 12:30-1pm so the ending was to go on a train and taxi to get there close your schedules.

Negative experience: A Horrible Experience - Avoid at All Costs! I had the misfortune of using Galadari Driving License Services, and I can confidently say this is one of the worst services I've ever encountered. It's absolutely disgraceful! First of all, they are nothing but a money grab. They charge you fees that are not only excessive but feel like they're constantly looking for ways to scam you. I ended up spending more than I should have, and for what? A complete waste of time! The staff are completely unhelpful. When you face any issue or complication, don’t expect any assistance. I tried multiple times to resolve a simple problem, and every time, I was met with indifference and incompetence. The staff don’t seem to know anything or care about helping their customers. Even worse, customer service is a nightmare. When you call for assistance, be prepared to wait over 20 minutes—and when someone finally answers, they offer no solutions and are just as clueless as the rest of the team. It’s like they’re trained to do absolutely nothing. To sum up: Galadari is a total rip-off. They waste your time, take your money, and offer zero support. Don’t fall for their promises and avoid them at all costs. There are much better services out there!

Negative experience: Formal Complaint Regarding Driving School Services and Instructor Conduct Dear GMDC ( COMPLAINT DEPARTMENT) I am writing to formally express my disappointment and dissatisfaction with the services provided by your driving school. My experience, beginning with my enrollment in September 2024, has been marked by unprofessional conduct, frequent disruptions, and a lack of adherence to basic standards. Below, I have provided a detailed account of the issues I have faced, including specific conversations and reasons for changing instructors, which I believe require immediate attention and resolution. Enrollment and Initial Expectations I enrolled through an agent I met at the Fish Market in Madinah Mall. He assured me of professional and supportive services, which motivated my decision to join your school. Unfortunately, the promises made at the time of enrollment have not been fulfilled. Issues Faced 1. Instructor Conduct Instructor Nader Mohammed Sid Ahmed (Vehicle No. 121, ID 323220): On my very first day, Instructor Nader exhibited unprofessional behavior. Instead of starting with the basics and guiding me through a structured lesson, he abruptly instructed me to “drive” without providing any preliminary training or instructions. Contrary to established rules for beginner drivers, he took me out on the road during the first lesson, instead of conducting the session in the school yard. This put me in an unsafe and stressful situation as I had no prior driving experience. When I made inevitable beginner mistakes, he shouted at me and banged on the dashboard aggressively, which only added to my anxiety. Throughout the lesson, he played music on his mobile phone, showing a lack of focus on teaching or ensuring my safety. He repeatedly pressured me to upgrade my package to a lump sum plan and change my class timings to weekends, which required extra payment. When I declined, he grew increasingly irritable. He made unprofessional and personal remarks, such as blaming my father for my chosen schedule and claiming that my family didn’t understand traffic. Due to this experience, I requested a change in instructor. However, this decision was not made lightly, as I was already feeling disheartened by the unprofessional start to my lessons. 2. Instructor Changes and Conversations After my request, I was assigned Mr. Altaf Pardesi (Vehicle No. 459). While Mr. Pardesi was professional, I faced issues with his availability: During my three booked sessions with him, he was unavailable for two of them due to health reasons, and substitute instructors were assigned at the last minute. These substitutions disrupted the continuity of my lessons and made it harder to build confidence. For subsequent lessons, I tried booking Mr. Pardesi again, but the offered dates were too far in the future. To avoid delays in my progress, I had to switch to Mr. Amir Mehmood Awan. Mr. Awan was encouraging and supportive, and his teaching style helped rebuild some of my confidence. He motivated me for my test, and I felt that I was improving under his guidance. However, his availability was also limited, and I could only attend a few lessons with him. Due to scheduling conflicts, I was reassigned to Mr. Kashif Ali Shaukat. Despite my clear request to book classes with Mr. Amir Mehmood, I was informed just hours before my class that Mr. Kashif would be my new instructor. Mr. Kashif’s teaching style was highly discouraging. When I shared my concerns about previous test failures, he stated that the examiners were justified in failing me. Instead of motivating me or addressing my mistakes constructively, he criticized my performance without offering helpful feedback.His instructions were unclear, and his behavior during the lessons made it difficult to focus and learn effectively. After multiple frustrating experiences, I was fortunate to be assigned Mr. Naseem Rehman Malik. He was the only instructor who showed genuine dedication to teaching and ensuring my improvement. Mr. Malik demonstrated patience and professionalism.Student ID - 9800885

Fantastic experience: I would like to extend my heartful gratitude and immense respect to my instructor Mr.Safiullah Said Mahmood (vehicle 227) Your motivations,tireless efforts,and inspiring mentorship have been truly invaluable. He ensured that I was not just prepared to pass the exam,but also to drive safely on the road!! Highly recommended!!

Fantastic experience: I had enrolled at GMDC to obtain my driving license. Small steps being taken, I have been able to clear my internal yard test in my very first attempt. It would have never been possible without the guidance of my instructor- Mr. Safiullah Said Mahmood, who not only gave me the confidence required but also helped me in every step to conquer my weak areas and bring out perfection in them! A huge thanks to him and I’m looking forward to clearing all the steps that are left before getting my driving license.

Negative experience: Hi my ID number 8606823 I am coming to the daily, I am sitting here for three-four hours, my number is not coming. I went to room number 21, she is showing very dirty attitude towards me.I wanted to talk about my package I told the manager here, he did not help me at all and asked me to wait.Supervisor is and showing bad attitude Today also have same issue please check.i always complain but no one take action about it .

Negative experience: Extremely poor service. I request to everyone please don't buy it it's a scam. Since 2 years I m trying my best but they are only concerned about my money. I have paid around 10500 and still not got my license. I m from a middle class family still I am arranging money for them by taking loan my job is also not high profile my salary is also getting wasted. Again I request to everyone don't go for galadhari motor driving centre try another school instead.

Negative experience: DO NOT COME HERE! They are bunch of scammers, liers, and thieves. The staff is completely inoperative. More than 2 months to take a driving license, they charge you above 1000USD, even with more than 10 years driving experience, you are forced to take classes. They stole 320 aed from me to do a "driving assesment" to show them that I can drive a motorcycle, even if I have a 10 years old driving license, which consisted on get on the bike and do 3 meters. You try to call them, more than 30 minutes for somebody to pick up the phone, who most probably would not even help you. You try to book classes/exams, they give you dates from 2 weeks or above. It's designed like this on purpose so your file expires and you have to pay for the renewal. In the office, they send you from one counter to the other, back and forth and each counter tells you "no, for this you have to go to counter number X" (Of course that counter is going to send you to another one as well). Nobody does their job, nobody wants to work. The instructor just sit down on a chair, without any intention to provide you with instructions. Every instructor tell you something different than the previous one. To be honest, it's so frustrating, they play with people's time and money. It's a system created to take money from the people who just want to get their driving license and live their lifes. DO NOT CHOOSE GALADARI

Negative experience: Bag Driving School is disappointing. Their class dates are always far away, making scheduling frustrating. Additionally, the unnecessary “assignment test” before the final is a waste of time. Not recommended.

Fantastic experience: I recently had a driving class with Mohammad Wario Halake, and I must say he is the best instructor I have ever come across! His enthusiasm, energy, and dedication to teaching the ABCs of driving are truly remarkable. He ensures that every detail is covered, making the learning experience smooth and enjoyable. I am planning to take all my remaining classes with Mr. Wario, as his teaching style is exceptional. I highly recommend him to anyone looking for an outstanding driving instructor. Thank you for making the learning process so effective and engaging!

Positive experience: I’m so happy to share that I finally got my driving license after a year-long journey! I want to thank the amazing instructors at Galadari especially Amber Isthikhar, Wahib Aldai, Ikram Ali and Muhammad younas for their guidance, patience, and support throughout this process. The instructors were truly exceptional and made learning a great experience. However, I feel there’s room for improvement in scheduling classes. The long gaps between sessions can be challenging and could be managed better to speed up the learning process. Overall, it was a great experience, and I’m grateful for everything I’ve learned here!"

Fantastic experience: Learning to drive with Mr. Inayat was a fantastic experience! His teaching style is clear, patient, and encouraging, which made learning to drive a stress-free and enjoyable process. He was always punctual and professional, providing constructive feedback that helped me improve quickly. I highly recommend Mr. Inayat to anyone looking for a skilled and supportive driving instructor!

Fantastic experience: Very good services specially Ms Asmaa El Ouazzani who had help me a lot for all my steps one by one as I’m new in UAE and I see here she help many people and give them good advise

Negative experience: Please donot go to Galadari driving school as the staff is very very irresponsible and donot have any mannners to talk to us. Till you get admitted they we will be really sweet to you and afterwards they even won’t consider to listen to you.

Negative experience: I’ve been waiting on hold for 28 minutes now while I am posting this review , and this is just one of many calls I’ve made over the past two weeks. Every time I call, I’m told there are no available slots and that someone will call me back the next day to update me. However, I never receive a call back and have to repeat the process again, wasting my time. This is now the second time I will have to pay an additional 170 AED to renew my permit due to their inability to secure a booking that fits my schedule. I’ve been extremely disappointed with the lack of communication and the constant delays. I expected much better service from Galadari Driving School, but honestly I am very very very disappointed . Hopefully they can improve their system soon. Otherwise I would never recommend it .

Negative experience: Stay Away from Galadari Driving School! I am furious with the horrible service at Galadari Driving School. For three weeks, I’ve been trying to book a driving test, and it’s been a complete disaster. Every single time, I’m told there are no slots. I’ve gone to their office every day, and they keep giving me the same excuses without offering any real solutions. How do they expect me to stay ready for a test after weeks of waiting? It’s been so long since my last lesson that it’s impossible to feel prepared anymore. This is completely unacceptable. What’s even worse is that after I raised a complaint on WhatsApp, someone called me the next day. They asked where I wanted to take the test, and I told them. They promised to call back to book it, but of course, they never did. They just disappeared, leaving me stuck and ignored. To anyone reading this: DO NOT WASTE YOUR TIME AND MONEY WITH GALADARI. This has been the most unprofessional and frustrating experience. They don’t care about their students, and they clearly don’t know how to run a driving school. Go somewhere else, because Galadari is nothing but a nightmare. Plus they change test’s time in the last minute without asking you Awfulllll

Negative experience: Worst school ever, I’m trying to do my motorcycle courses with them and it’s utterly ridiculous how bad their service is. I call them and they say they can’t book and that the designated team will call back within 24 hours. 7 phone calls later, 7 days later not a single callback and the same exact stupid response. Their qusais branch is ridiculous.

Fantastic experience: I would like to extend my heartfelt gratitude and immense respect to my extraordinary instructors, Arshad Murad, Muhammad Qasim and Hamad Suliman. Your exceptional knowledge, tireless efforts and inspiring mentorship have been truly invaluable.Your unwavering dedication, remarkable patience and genuine passion for teaching not only helped me pass the RTA final test on my first attempt but also instilled confidence and skills that I will carry forward for life. You are exemplary role models of professionalism and excellence, and I will forever cherish the positive impact you’ve had on my journey. Thank you so much for believing in me and going above and beyond to ensure my success.

Negative experience: 1 year and still didn’t finish my classes They will only call you for money or to remove the bad review

Negative experience: One of the Worst Worst Training institute of Dubai... completely unprofessional people and with no sense of teaching. and if you try to transfer from school they will rip off your all money and harass you for transfer letters. their staff dont have any knowledge about the procedures. Muhaisna will say go to al qusais center and al qusais will say go to muhaisna, they harassed my wife for transfers and still no solutions. i will suggest pls dont use them for your licenses, you will regret

Negative experience: Hi I'm Hussain my ID 8606823 It was yesterday, I went to the office, the procedure is fine, then he told me that it was fine to come tomorrow.talked on whatsapp she is doing drama in whatsapp

Negative experience: Galadari is the worst driving institute one can enroll in. It’s all about making money. They sweet talk you only until you open a file after that they don’t even care if you want to continue or not. First comes Mr.Ilyas in the customer service who was very nice only because I had to open a file. He simply stopped helping after the payment was processed. His excuse is, ‘please directly call the customer service I cannot help’. He does not even have knowledge on the updated rules only will coerce you to get the unlimited package. Second is the number of instructors that are so lazy and don’t even care about how you are driving. One instructor, a terrible teacher even told me, ‘if you are making mistakes make, then fail, what can I do’ is this how an instructor should teach? They just want to get done with the two hours class and use their phone. If you don’t want to teach why waste the students time and money? Finally when I went to book my RTA test at the main office is Al qusais, the lady told me to pay first I did, when I came back to book she said, ‘oh please go home someone will call you to book the appointment’ was she sleeping when I asked to book first? Very lousy service. Please do not enroll in Galadari. It’s the worst institute. They don’t care and they won’t care.

Fantastic experience: This review is for Shee Jein (Sam) for his honest and exceptional customer service at the Galadari Driving School counter at Al-Ghurair Mall. He is very friendly, professional, and incredibly helpful. He answered all of my questions with patience and provided clear information about the entire driving license process.What impressed me the most was his attention to detail and the effort he put into ensuring I was matched with the right instructor based on my preferences and needs. Thanks to his outstanding service!"

Negative experience: One of the worst supervisor who doesn’t have any knowledge about anything first of all I was waiting for more than an hour to see her and complain regarding one of the problems I was having once I found her after that she was sending me here and there and not resolving my issue someone has to look in to it and try to give some product knowledge if supervisor is like that what we will expect from CSR I think her name was nisreen if I’m not wrong

Fantastic experience: Today i am very happy because today i success i bring heavy bus licance and galadari motor driving school and all this cradiet gose to fatima begum thank yoh soo much mam Fatima begum

Fantastic experience: I recently completed my driving lessons with Galadari Driving School, and I am thrilled to share that, Alhamdulillah, I have successfully obtained my driving license. A huge thank you to my instructor, Sir Muhammad Rakhab, whose expertise, patience, and encouragement made all the difference. He provided me with the confidence and skills needed to drive safely and responsibly. I am deeply grateful to him and to Galadari Driving School for their outstanding support and guidance. Highly recommended for anyone looking to learn driving!

Negative experience: I had a very disappointing experience with Galadari Institute. They don’t seem to prioritize their students' time or commitment. Scheduling classes has been a nightmare – there were long gaps of 15 days, 20 days, and sometimes even a whole month between sessions. And even after waiting, my classes were often canceled last minute or delayed because the instructor was either missing or showed up late. Despite the high fees I already paid, I was unexpectedly asked to pay additional amounts, which felt incredibly unfair given the poor service. The lack of organization, communication, and respect for students’ time makes this one of the worst institutes to attend. I would not recommend Galadari Institute to anyone looking for reliable and professional driving instruction.

Negative experience: One of the most pathetic driving schools in UAE, poor management. I wanted clearance so thay I can go to another driving school and these people kept me running here and forth. Customer service tells me to go to al qusais branch as its the main branch, when I go there they say you have to go to muhaisna branch and this branch says you have to go to al quoz branch because you registered there. I told them you are a big company and your systems are connected I guess and you can pull out my data, but they simply denied saying that the systems are not connected and qusais branch cannot see people data registered at another branch, at the same time they were trying to upsell me. After few days of argument with them, I posted negative feedback on their social media's comments, guess what they blocked me from there. After 2 days they called me and asked me to come to their qusais office and guess shat they immediately gave me the NOC within 30 mins. Warning: please do not go to Galadhari, there are many driving schools who give better customer service than them.

Positive experience: I can't thank Ms. Crisantra Patra enough. I will suggest her to anyone joining this institute and wants to save their time. She is an expert who will go extra mile to ensure that you pass in your first attempt. SHE IS AMAZINGG!

Negative experience: Pls don't open online book from Shaikh safwan because he is not a good customer service provider once he open your book and after that he will not response to your queries which is totally a immeture attitude from him. Pls don't avail GMDC school training because no one professional here.... Wastage of money.

Fantastic experience: Thank you galadari i get my license today. Very nice experience.reception egie thanks to all support.all instructor thank u

Negative experience: One of the worst, most time-wasting experiences ever. The teachers are completely unprofessional, and the institute kept changing my classes without my consent. The instructors I had were awful—most were just on their phones, completely uninterested in who they were teaching. They try to manipulate you into getting comfortable so they can do whatever they want. Like, I don’t care where you’re from, and I definitely don’t want to share my personal life. I came to study, not to gossip. I even complained to the relevant department, and all they said was they’d “look into it,” but the same issues kept happening to the point where I was ready to give up. The class and exam schedules are ridiculous too. We’d have to wait 3-4 weeks for tests and exams because the instructor was supposedly “on vacation” or “not available,” even though I’d see them regularly at the institute. Want to hear something even more absurd? If you plan on leaving the institute, you have to pay and then wait four days for them to issue an NOC letter, which is just copy-pasting! Overall, I’d never recommend this place to anyone—save your money or transfer to another institute. Trust me, I’m saving you a lot of trouble.

Fantastic experience: I had a great experience with the Galadhari VIP Team. My instructor Mr. Jamshed Ali, trained me exceptionally well, covering all the details of rules and regulations. He ensured that I was not just prepared to pass the exam but also to drive safely on the road. His supervisor, Mr. Zakhir, was also very encouraging and provided accurate guidance throughout. The VIP Services team offers a convenient pick-up and drop-off facility for students, which I used, and I have never encountered any issues. Excellent service all around.

Negative experience: The worst driving school ever nowadays . It was better 4 years back but now forget it and support team don’t tell me sorry for my bad experience I had with you . Be sorry for yourself

Negative experience: The WORST driving school, I don't recommend this unprofessional, money and time wasting company at all. I opened my file long time back, started first set of classes with the worst trainers, had so much trouble booking classes after that due to unavailability, now I've been chasing them 5 months or more for me to get an NOC to transfer my school despite all the money I've already paid and even that they are not able to provide even the aed 350 they said they will charge, complaint department is useless, so is the call center, the branches doesn't even give a cent about any inquiries. FRUSTRATED. GALADARI IS DISGUSTING.

Fantastic experience: I’m Really Thankful to Galadari Driving School And Motorcycle Instructors Kashaf,Nasir Ali. And Abdul Rahim Thanks For Outstanding Teaching Skills I was Able to Finish My License Journey Within 28 Days Always Appreciate it.And Highly Recommended ❤️

Fantastic experience: Mr. Mark in Customer Services is the best person I seen ever. I strongly recommend him if someone went their for File Opening; go directly at Counter 2 in Customer Services Counters to get the best and friendly service ever.

Fantastic experience: I want to express my immense gratitude to my instructor, Mahmoodi Mansoor Ali. In just two sessions of two hours each, he showed me all the nuances of driving in Dubai. Thanks to him, I passed my exam on the first try today!

Negative experience: I OPEN MY FILE IN GALADARI, ONE OF THE SALES REPRESENTATIVE APPROACH ME ABOUT LOYALTY CARD. WHEN I PAID THE MONEY FOR RTA HE DIDNOT SHOW UP AND TOOK THE MONEY. I COMPLAIN IN GALADARI DEPARTMENT AFTER 3 MONTHS NO ONE HELPS OR REACH OUT IN THIER SIDE. THERE IS ALWAYS BAD PEOPLE WHO IS ALWAYS FOOLING PEOPLE. BEWARE OF THIS PERSON...IF YOU SEE HIM PLEASE HELP ME TO FIND THIS MAN. THANKS Those who want to do apply driving license in GALADARI PLEASE CHECK THIS MAN he always approach people for loyalty card be careful he fooled many people. #everyone #rta #galadarimotordrivingcenter

Fantastic experience: I would like to express my sincere appreciation for the outstanding customer service provided by Miss Angela and Roopa Sammena at Galadari Driving Institute. From the moment I engaged with them, they were both extremely professional, friendly, and supportive. Miss Angela's guidance was clear and efficient, making the process seamless and stress-free. She was attentive to my needs, addressed my concerns, and went the extra mile to ensure I had a positive experience. Her knowledge and willingness to help were truly commendable. Similarly, Roopa Sammena demonstrated a high level of professionalism and care throughout the process. Her patience and dedication made me feel valued as a customer, and her assistance was instrumental in navigating the requirements smoothly. Both of them displayed a genuine commitment to customer satisfaction, and I am grateful for the excellent service they provided. I highly recommend them to anyone seeking guidance at the Galadari Driving Institute. Thank you once again to Miss Angela and Roopa Sammena for their exemplary service!

Fantastic experience: Very professional services and Staff, especially I want to thank Mr Hasan Fadel Al Hajali for his high ranking behavior and professionalism, hope that Galadari motor driving center realize such team talents . Really really appreciate the method Mr Fadel Al Hajali apply to explain everything in details, All steps and all success Keys to do courses... Employee of the year without doubt

Fantastic experience: My instructor Sir Inayat ur rehman was brilliant and supportive instructor he has given me each & every good tips and tricks about driving and Allhumduliha i got my driving license in first attempt

Negative experience: Yesterday my 8x for RTA parking test they failed me again and again for one remaining parking I’m to much disappointed.. I spend a lot of money for RTA parking only it’s very very worst ever.

Negative experience: Before joining, consider these issues I faced: 1. Surprise fees: I signed up for an unlimited package but was charged AED 320 at the last minute without any prior notice from the staff. 2. Long wait for customer service: It takes at least 30 minutes to reach customer support, and calls are constantly transferred between departments, making it hard to get help. 3. Unusable transportation: I joined because of the transportation to GMDC, but the wait times are always 2 to 3 hours, so I can’t even use it. 4. Unorganized management: The whole setup feels disorganized, including the managers. 5. Hidden costs: While the price may seem cheaper at first, expect to pay much more with hidden fees. 6. Not good for families: If you have a busy schedule, it’s tough to continue with this service. 7. Unreliable customer care: The information from customer care is inconsistent, making it hard to trust them.

Negative experience: Need to pay money and need to see there Staff Head Weight mostly front desk lady staff. Galadari management please hire good behavior staff’s. Manager Ready to give NOC but who is sit Information desk No token already finish paper bla bla bla.

Fantastic experience: I had a smooth and efficient experience opening my driving license file in counter no:4 with Hasan Fadel. thanks to Mr hasan he guided me through the entire process, answered all my questions, and made everything simple and stress-free. Especially his customer service was excellent, and he handled everything with great care and attention to detail. Highly recommend

Negative experience: PLEASE DONT JOIN GALADARI ⚠️ Ill give you all the reasons to never join this place and save your time and money instead, ive been a student here for an year and i still dont have my lisence. 1. The staff are so irresponsible and not helpful they have knowledge of nothing, they cant even assit with you correct directions most of the times, they are very very rude and unapproachable and so unprofessional. 2. You dont get your classes and tests scheduled fast. You must wait at least 2 days if your trying book through call. You will only get classes after minimum 1 week or 2 weeks. 3.they will fail you for unacceptable reasons in internal exam, they will make you feel anxious and ensure to give you the perfect environment to fail. 4. The management is trash, the worst management ever, nothing takes place in a proper manner. They will never really solve issues for you, you have to wait for hours to get just your issue solved they will send you to every other departments because no one does their job right. 5. MAINLY the instructor all of them have a different method of teaching which results in so much confusion and the examiner have a completely different methods in examining . 6. They will drag your journey for as long as possible in order take your money. Joining here would be the biggest mistake of your life, dont ever make thag mistake and if you do, forget about getting a lisence. Thank you.

Negative experience: I am currently still a student at GMDC and i have had a horibble expreience, when i first went to enquire about price, the counter salesman FAIZAAN pointed me to another salesman DAWOOD claiming that he is a salesman of Galadari and he will give u the right price, me and my friend were given a price and we agreed to the price and came the next day to pay the first installment, DAWOOD had instructed me to pay 500 dirhams in cash out of the 1st installment and we paid it, all of this happened in front of FAIZAAN, almost 2 months later i came to pay my 3rd installment to FAIZAAN (Counter salesman) and my remaining account balance was 700 dirhams more than the original amount, when i told him that his salesman Dawood had taken 500 dirhams cash from, which by the way Faizaan already knew about since it happened in front of him, Faizaan claimed that that salesman was part of third party company called LEAM COMMERCIAL BROKERS that GMDC hired and they are not responsible for what he said and did, i took this issue to their supervisor in Muhaisnah branch and he claims the same that they are not responsible since Dawood is not their employee even though their own employee Faizaan claimed that he is their salesman when i first came to enquire. When i finally got a hold of Dawood he tells me that the 500 dirhams he took were for registration and that he had told us even though this was never mentioned to us. PLEASE DO NOT GO TO GALADARI DRIVING SCHOOL.

Negative experience: Please don't opne ur file with this school it's a very bad system no one answer the call and if we pay they never upgrade my payment and want again

Negative experience: THE WORST DRIVING INSTITUTION EVER!!!! IF I COULD GIVE 0 STAR I WOULD ITS THAT BAD. Please anyone before you get scammed into this institute pls do your research, so first off they’ll say you’ve got an offer and scam you into thinking you’ll only have to pay less but in the end you pay even more reaching upto 10k. The other thing is the INSTRUCTORS. They’re the absolute worst only a handful if you’re lucky you can find who are nice and will teach you to drive the rest as if they get commission from the school itself they won’t teach you a thing all they do is talk is nonsense for an hour and you only learn to drive 10 minutes. Third thing the traffic in the area is very very bad, if you’ve two hours class an hour will be gone just for the traffic and the other hour only goes for learning and that too you’ve to hear nonsense from the instructors. Fourth thing is when you want to book a class you call them and they take an entire day just to answer the phone!! And even when they do you get the dates for driving classes or tests two weeks or three weeks later which is not convenient at all. Lastly if you ever plan to leave and cancel from the institute again it takes another two weeks from arguing and fighting with them although you’re the one that’s paying the money and that you have the free will to leave also not to mention the cancellation fees (315 aed). So to conclude if you’re thinking of joining this institute, DON’T PLS DON’T THINK TWICE BEFORE YOU GET SCAMMED INTO THIS MENTALLY DRAINING ENERGY SUCKING MONEY GRABBING INSTITUTE.

Fantastic experience: Overall it was a good experience with Galadari but few things have to be considered for smooth operations, so that customer could be more satisfied

Negative experience: I applied 3 months back passed in assessment exam. But failed 2 Rta road assessment test. Again they giving 8 classes.. but Instructors from south india they are not proper teaching. I'm frustrated to booking classes. Looks they are not work like a trainers.. they waiting for just class end timings.

Negative experience: Really bad experience galadari school when I pass final then they said need more pay lincess fess when I open file I said take full money he said yes I take full money but after they ask more and there cahser 2 Indian they don't know how to talk customers very bad bhaiver same even they don't listen not give information just ask money money I am not recommended anyone here before file open they very good after they treat like we are begging really so bad

Positive experience: Hi, This is Rinto Joy, SID#4603669. No one is perfect. Getting UAE license is a challenge, I failed 4 times in parking yard test, and I lost my all confidence preparing for RTA road test, But I got license in 2nd test.Thanks to Galadari. And It was SAJOOSH SADASIVAN(324009) Sir who changed me drastically and made me fully confident in it. He knows well how to prepare us and as a influencer he will increase our confidence level. Thank you very much sir!

Negative experience: I must express my deep disappointment with your driving school's operations. Your practices seem highly questionable and border on deceptive. I have already failed two parking assessments and am now attempting my third. I believe this is due to a deliberate design flaw in your system. The practice area has ample parking spaces, while the test area features much narrower and smaller slots. This discrepancy seems intended to increase the likelihood of failure, forcing students to book additional lessons. Despite having four years of daily driving experience, including in challenging parking conditions, your assessment has mistakenly concluded that I cannot park. This is clearly a systemic issue, as evidenced by numerous negative reviews on your social media pages. A 62% approval rate is far from satisfactory and indicates a serious lack of credibility.

Negative experience: Very bad experience with the customer service.please don't go with galadari.they are giving to many agency's like sikandar and nithin etc.. they will give many offers and after join we will realise that they were cheating us. If you go to the centre. They will respond. I complained many times and send email many times. Then they will call and say the other person will contact you.when they giving to cheating agency's they don't enquire about them. Because galadari only need money. Whether it is by cheated or not. They only need you to join. And if you want to call customer care. You have to wait atleast 5 minutes on hold. Very bad customer service.me and my friend also cheated by a agency 'sikandar and nitin' . We lost 610 aed each. I have the full evidences,call records,transfer screen shots. With all these i complained. But no response. My frnds also transfered to another school also. Before joining galadari. Please go there ans ask the students about their experience with galadari.

Negative experience: This doesn’t even deserve 1 star as well, Galadari made it impossible for me to get license, i was stuck in initial road test since 5 months and I was not getting a proper schedule. Customer service is very rude their attitude of talking is 'Either take it or leave it' as if they’re doing us a favor. The driving instructors are the worse, there was a driver named Shafiq, who has mentioned to me it’s a scheme to make money or incentive out of customers/learners money that’s why Galadari delays the process and asks for more money. After this statement I immediately wanted to leave as the employees of the driving center are very poor when speaking to customers. Taking an NOC from Galadari was a task which I had to complete with utmost difficulty. I really wanted license atleast within 3 months of time as promised by Galadari…as my father was ill I needed to step up and take him to hospital for constant visits, they didn’t even have any courtesy but being very ruthless. Thank god I finally got my NOC…within 2 months I got my license from Bin Yaber driving institute. Alhamdulillah

Negative experience: Please never make a mistake of enrolling to this driving school- Galadari Driving Motor Centre .You will always have an unpleasant surprise of payments even though you avail lump sum package.Their booking team is unaware and not trained enough to explain everything.PLEASE DON’T FALL IN A TRAP of enrolling to their lumpsum even though its cheaper .

Negative experience: Take more than 34 minutes to pay???!!! And it can take less than 1 minutes to pay for each person and u have 3 casher 19 person / 3 cashier = 6.30 minutes not 34 minutes please do your best for saving your time and people time

Negative experience: A Disappointing Experience. I've had an extremely frustrating experience with Galadari Motor Driving School. Despite enrolling over a year ago, I'm still struggling to obtain my driving license. The school has consistently found ways to extract more money from me, even though I've already spent well over 10,000 dirhams. The instructors seem more interested in maximizing revenue than in helping students succeed. I've encountered numerous obstacles and delays, and it feels like I'm being taken for a ride. I strongly advise anyone considering Galadari to think twice and explore other options.

Positive experience: I just received my driver’s license yesterday after completing my driving school experience, and I wanted to share my thoughts. First and foremost, I can’t praise my instructors enough. Maritche V. Prabash (264), Mohammad Waheed (402), Shakeel Khan (372), and Amir Nawaz (333) were all exceptional. Each of them brought their own unique teaching styles, but they all shared a common goal: to ensure that I became a confident and safe driver. Their patience and clear instruction made a significant difference in my learning process. However, I did encounter some inefficiencies during my time at the school. There were several lengthy gaps between classes and tests that felt like a waste of time. These breaks often left me feeling unprepared and disconnected from what I had learned. It would be great if the school could find a way to streamline the schedule to make the experience more cohesive and efficient. In summary, while the quality of instruction was outstanding, the scheduling issues detracted from an otherwise positive experience. With a little improvement in that area, the program could be truly exceptional.

Negative experience: Very bad experience with them!! They give all the nice nice supporting words until u open the file and start paying then no Response from staff. Literally no help. I have open my file straight from there office in Al Qusais and was guided by staff name Mark. At first said free pick up drop off but later they saying its on there time and can't do anything and no response from the staff while booking class or have an issue with a trainer. They just blame each other and throw us from here and there. They make us fail exam on purpose for no mistake and make retest Money they don't respond on time and make us renew permit as many time as possible so they reach there targeted amount. Please if u need to get license fast and stress free not from here. Ladies please there are other many schools from my experience never from here

Fantastic experience: Today i just Passed My final and Got license so here is the experience of all my Driving Journey '' Exelent institute '' If you asked Whats So good you find there then in my mind comes the only thing is so Smoothly '' The Teachers '' Wallah the teacher like '' Muhammad Rakhab Ashraf Khan and Nadeem khan " You Will Get A very Rearly in Your life because They are the Teacher who Give their efforts more then the Student himself if i get a licence Today So all the Credit Goes To them They are the Gems for me ❤️

Negative experience: Not bad it's worst, they don't have any value of their commitment, even paying full amount they will hold you for approval or else, they need only money, if u call them they treat like you are begging, very rudely they talk. Negative rating they deserve . Don't recommend any one for GMDC if don't want them to be robbed

Negative experience: I would not even give them one star , I would consider this driving school the worst in the UAE. Anyone thinking of enrolling should reconsider. Here are my reasons: 1. Customer service is very poor. 2. They are overly focused on enrolling new students, neglecting their current ones. 3. MOST IMPORTANTLY you’ll wait at least a week for classes.

Fantastic experience: …. grateful for Ms. Egie’s help and support all through my son’s driving classes…